Privacy Policy

Last updated: June 1, 2026

SHOOKROON GROUP, licensed dealer no. 303006241 (hereinafter: the "Company" / "we"), is committed to protecting the privacy of users of our website (hereinafter: the "Site"). This privacy policy explains what information we collect, how we use it and what your rights are.

1. Who we are

SHOOKROON GROUP — licensed dealer no. 303006241
Address: 12 Sha'ar HaGai, Haifa
Email: shookroongroupweb@gmail.com

2. The information we collect

Information you provide to us directly:

• Full name, phone number, email address — when contacting us or making a booking
• Booking details: stay dates, number of guests, special preferences
• Payment details — transferred directly to a secure payment processor and not stored by us

Information collected automatically:

• IP address, browser type, operating system
• Pages you visited and browsing duration
• Cookies (see Section 6)

3. Purposes of using the information

• Processing and managing bookings and payments
• Customer-service communication and support
• Improving the Site and services
• Sending updates about your booking
• Sending marketing (only with explicit consent — can be cancelled at any time)
• Meeting legal and regulatory requirements

4. The legal basis for processing the information

• Performance of a contract — to process your booking
• Consent — for direct marketing and non-essential cookies
• Legitimate interest — to secure the Site and prevent fraud
• Legal obligation — to meet regulatory requirements

5. Transfer of information to third parties

We may transfer information to the following parties, solely for the purpose of providing the service:

• Hostify — our property management system (PMS), for managing bookings
• Payment processors — for secure payment processing
• Cloud storage providers — for secure storage of information
• Law-enforcement authorities — where required by law

We do not sell, lease or share personal information with third parties for marketing purposes without your consent.

6. Cookies

The Site uses the following types of cookies:

• Essential cookies — necessary for the Site to function (such as cart, login). No consent required.
• Analytics cookies — for analyzing browsing and improving the Site (Google Analytics). Activated only after your consent.
• Marketing cookies — for targeted advertising (Meta Pixel). Activated only after your consent.

When you first enter the Site, a cookie notice will be displayed. You can manage your preferences at any time through your browser settings.

7. Data retention period

• Booking details — 7 years (for audit and tax-record purposes)
• Customer-service inquiries — 3 years
• Marketing information — until you withdraw your consent
• Cookies — according to type (see cookie policy)

8. Your rights

In accordance with the Protection of Privacy Law (Amendment 13), your rights include:

• Access — to receive information about the data collected about you
• Correction — to request correction of inaccurate information
• Deletion — to request deletion of personal information (the "right to be forgotten"), subject to legal limitations
• Restriction of processing — to request a restriction on the use of your information
• Data portability — to receive your information in a structured format
• Withdrawal of consent — to cancel consent to direct marketing at any time

To exercise your rights: shookroongroupweb@gmail.com

9. Information security

We take appropriate technological and organizational security measures to protect the information, including SSL encryption, access restriction and ongoing security controls.

10. Changes to the policy

We may update this policy from time to time. Material changes will be published on the Site and you will receive an email notice if you have registered for the service.

11. Contact us

For privacy-related questions:
SHOOKROON GROUP | 12 Sha'ar HaGai, Haifa
shookroongroupweb@gmail.com