Updated: July 2026
A burst pipe, fire damage, or a renovation that's made home impossible? Within 24–48 hours you're in a furnished, ready apartment — and we handle the paperwork with the adjuster and the insurer. You be with your family; leave the logistics to us.
Water damage, fire, flooding or building defects are a stressful enough event. Many home policies include "alternative housing" (loss of use) coverage — the insurer pays for temporary accommodation until your home is livable again. The problem? Finding a furnished apartment for an unknown period, overnight. That's exactly why we're here.
Renovating your home by choice? A one- to three-month stay in a furnished apartment near your home turns the renovation period from a nightmare into something bearable — the kids stay at the same schools, and you're a stone's throw from the contractor.
"Alternative housing" (loss of use) coverage comes into play in a range of situations. Here are the common cases and what's worth checking:
The most common reason — a burst pipe, a leak or flooding that requires lengthy drying and repair.
Even a small fire usually calls for lengthy restoration of the apartment, and temporary housing in the meantime.
A new apartment with defects, or a structural repair that requires temporarily vacating the home.
Make sure you have "loss of use" coverage, and check the daily/monthly cap and the coverage duration. We'll provide a quote and invoice that fit the adjuster's requirements — so reimbursement goes smoothly. For a longer stay see medium-term rental.
"We came as an extended family — 4 adults and 3 kids. The apartment is wonderful with an amazing view of the sea and the Old City. May was available the whole time and helped with everything we needed. Thank you for everything!"
Tell us what happened, where and how many people — and we'll come back with a solution within hours, including documents for the insurer.